Frequently Asked Questions
Are your units clean?
Yes, all of our units are thoroughly cleaned with a disinfectant cleaner. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is cleaned, disinfected, and sanitized.
Do I need to put down a deposit on my rental?
No deposits are required.
Will the inflatable kill my grass?
No. The weight of the inflatable may cause your grass to flatten, but it should return to normal within a few days.
What if I need to cancel my rental due to weather conditions?
We understand that weather can be unpredictable. We ask that you give us notice as early as possible if you plan to cancel due to the weather. No payment will be required.
How far in advance do I need to book my rental?
We recommend booking one month in advance before your event to ensure the unit you desire is still available.
What types of parties and events do you provide rentals for?
Any and all! Our units are a perfect addition to any party, event, or celebration. We provide rentals for birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible School, summer camps, graduation parties, and much much more.
Are shoes allowed in/on the inflatables?
No. Shoes could cause damage to the vinyl on the inflatables. We ask that all participants wear socks only inside/on the inflatables.
What forms of payment do you accept?
We accept cash, check, or Venmo.
What if it rains?
In the event of rain, we ask that you power the inflatable ON. By blowing it up, you keep the rain from flooding the inside of the unit. If rain is expected overnight, please DO NOT blow the unit up all night long unattended. Instead, you can pull the blower off and put it under the porch.
Does the rental have to be set up on grass?
Our inflatables can be set up on grass, cement, concrete, asphalt, or indoors with sandbags provided by Party Starters.
When should I unplug the bounce house or water slide?
You can power the inflatable on and off pretty much as many times as you want. Please do not leave the unit running over the night.
Have Questions?
We are here to help with any questions you may have. You can drop us an email or give us a call.